We expertly resolve invoices that are overdue or in dispute and streamline the AR collection process.
Does your organisation struggle with collecting its outstanding debts?
Does the total of your accounts receivables (AR) keep your CFO awake?
Do you know exactly why your customers aren’t paying their overdue invoices?
Do you expect your sales executives to chase debts and yet sell to the same customer?
Does your end-to-end AR process (from invoice to cash collection) need improving?
✓ Improve cashflow.
✓ Lower the total of your accounts receivables.
✓ Protect your company brand.
✓ Avoid referring debts to a 3rd party collection agency.
✓ Keep a positive relationship with your customer throughout the process.
Engage debtflex to negotiate and resolve the debt.
debt resolution: the step before you bring in the debt collectors.
Our Philosophy
The most common reason for customers not paying their overdue invoices is customer dissatisfaction. They are unhappy with the solution or services your organisation has delivered and their expectations have not been met. They commonly refuse to pay their invoice(s) until their issues have been addressed.
debtflex are specialists in the end-to-end accounts receivable process.
We help organisations experiencing cashflow issues, or financial stress, where too much money is tied up in debtors, whether it is due to slow paying customers or broken internal processes.
Our services help to manage these risks and exposure by identifying and addressing the problems in the invoice-to-collection process.
We also help resolve and recover overdue invoices in dispute, without the need to call in a debt collector, take legal action or write-off the debt. We use our deep experience and expertise in dispute resolution to address your customers’ issues and settle invoices.
Our point of difference is that we engage with your customers under your company banner as a part of your finance team, whether the invoices are simply overdue, or in dispute. This enables us to protect your customer relationships, whilst negotiating payment of any overdue invoices.
debtflex is not a debt collection agency. We are engaged before a company gets to that position and we work to resolve the overdue debts owing to them.
