What is the debtflex difference?
A Word From The CEO - Ashley Saltzman
“I believe that one of the key indicators to measure the health of a company is the total of their overdue debtors.
The flow-on effects to an organisation of customers not paying their invoices on time are significant. There is an impact on cashflow, which can leave a business vulnerable and exposed, with an inability to operate or pay staff, creditors and overheads.
debtflex started as a service for helping organisations resolve their overdue invoices in dispute. However we quickly discovered a much broader problem in the market with companies complaining about a growing cashflow issue, due to their customers taking longer to pay their invoices.
We expanded our range of services to help companies get to the source of these problems, to understand why they are happening in the first place.
Through our 20+ years of experience in the end-to-end receivables process, we are able to identify why the size of a debtors ledger is increasing; if the problem is due to people, processes or simply slow paying customers; and why are invoices being disputed.
We call this debt resolution – and this is our expertise.”
Ashley Saltzman, CEO, debtflex.
Our Services
Advisory:
Understand the problem(s) related to your accounts receivable management, conduct a review and make recommendations for improvement.
Reduce total overdue debtors by implementing changes to the internal processes that drive your accounts receivable and collections function.
Debt Resolution:
Identify and resolve areas of revenue leakage in the broader organisation highlighted by the accounts receivable and collections function.
Resolve unpaid and overdue invoices in dispute.
AR Automation:
Assess, automate and streamline your accounts receivable management process and platform.
End-to-End:
Review the end-to-end process (from invoice to cash collection). Our service includes -
Understanding the problems you are experiencing - how & why things are going wrong.
Deep dive review of the end-to-end accounts receivable process and how it relates to the identified problems .
Establishing an action plan to resolve, including best practices for improving accounts receivable collections and management
Executing the plan and monitoring the outcomes.
Or talk to us about a Customised Service where we will tailor our services in line with your company’s needs, size and industry.
About the CEO
Ashley Saltzman has been described as ‘the man who defuses bombs’ but is more commonly referred to as a fixer, trouble-shooter and negotiator.
He is a Certified Practising Accountant (CPA) with 26+ years of experience resolving debts for global corporations SAP, IBM and MYOB, in countries across Asia Pacific and Europe.
Ashley has resolved multi-million dollar commercial disputes and successfully negotiated debts ranging from EUR $30K to EUR $40m.
debtflex was founded off the back of Ashley’s impeccable record over 650 projects with major debts in dispute.
His success lies in his unique approach to dispute resolution and addressing the cause of why debt collection problems happen in the first place.
debt resolution: the step before you bring in the debt collectors.
the debtflex approach
We reverse-engineer the debt resolution process in order to understand what is going wrong and what needs to be fixed.
Step 1: Negotiate with your customer to resolve the debt that is in dispute.Step 2: Understand the root cause of the dispute? How did this problem happen in the first place? Is there is a pattern of repeat behaviour? Identify if the issue in your organisation is a people, process or customer problem.Step 3: Conduct an end-to-end review of the process - from invoice to cash collection.Step 4: Present a range of recommendation and agree on the actions to take and the areas to fix.Step 5: Provide the tools for better visibility and regular reporting on the Accounts Receivable position.
